At ollo4d, we take the privacy and security of your personal data seriously. This Privacy Policy explains what information we collect when you use our platform, how we use it, who we may share it with, and the controls available to you as a Member. We encourage you to read this document in full before registering or submitting any personal information to ollo4d.
Six core principles that guide every data decision we make at ollo4d.
We collect only the personal data that is strictly necessary for account management, payment processing, regulatory compliance, and service improvement — nothing more.
All data stored on ollo4d's systems is protected by 256-bit SSL encryption, access-controlled infrastructure, and regular third-party security audits to guard against unauthorised access.
ollo4d does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your information is used exclusively to serve you better.
You have the right to access, correct, and request deletion of your personal data at any time. We provide clear channels to exercise these rights, and we respond to all requests promptly.
We explain in plain, accessible English exactly what data we collect and why. There are no hidden data practices at ollo4d — what is documented here is everything we do with your information.
We do not retain your personal data indefinitely. Retention periods are tied to legal requirements and business necessity. Data that is no longer needed is deleted or anonymised securely.
This Privacy Policy (hereinafter referred to as "the Policy" or "this Policy") is issued by ollo4d (hereinafter referred to as "the Company", "we", "us", or "our") and applies to all personal data collected, processed, stored, and used in connection with your access to and use of the ollo4d online gaming platform available at ollo4d.buzz (the "Platform") and all related services, features, and communications.
ollo4d is committed to protecting the privacy and personal data of all Members, visitors, and prospective Members who interact with our Platform. This Policy sets out the types of personal data we collect, the purposes for which we process it, the parties with whom it may be shared, your rights as a data subject, and the measures we have implemented to keep your data safe.
By accessing the Platform, registering as a Member, or otherwise providing your personal data to ollo4d, you acknowledge that you have read and understood this Policy and consent to the data processing activities described herein. This Policy should be read in conjunction with our Terms and Conditions, which also incorporate privacy-related obligations by reference.
For the purposes of this Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that directly or indirectly identifies a living individual, including name, identification number, contact details, financial information, and device identifiers. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, transfer, deletion, or destruction. |
| "Data Subject" | The identified or identifiable natural person to whom personal data relates — in this context, a Member, visitor, or prospective Member of the ollo4d Platform. |
| "Cookies" | Small data files placed on a user's device by a website to remember preferences, session data, or track usage patterns for analytics purposes. |
| "Third Party" | Any natural or legal person other than ollo4d and the Data Subject, including payment processors, analytics providers, regulatory bodies, and KYC verification partners. |
| "KYC" | Know Your Customer — the mandatory identity and age verification process required of all Members prior to the first withdrawal of funds from the Platform. |
ollo4d collects the following categories of personal data from Members and Platform visitors. The scope of data collected will vary depending on whether you are a registered Member, a verified Member (post-KYC), or an anonymous visitor.
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., Malaysian MyKad or passport number). |
| Contact Data | Email address, mobile phone number, residential address (including postcode and state within Malaysia). |
| Financial Data | Bank account details, e-wallet identifiers (e.g., Touch 'n Go eWallet, Boost, GrabPay), DuitNow proxy details, transaction history, deposit and withdrawal amounts in MYR. |
| Account Data | Username, encrypted password, account preferences, session history, bonus activity, wagering history. |
| Technical Data | IP address, device type, operating system, browser type and version, time zone, and unique device identifiers. |
| Usage Data | Pages viewed, games played, session duration, click-path data, search queries within the Platform, and feature interaction logs. |
| Communications Data | Records of live chat conversations, email correspondence, and any feedback or complaints submitted to the ollo4d support team. |
| Verification Documents | Copies of identity documents, selfies or photographs submitted for KYC, and supporting proof-of-address documents such as Maybank or CIMB bank statements. |
ollo4d collects personal data through the following primary channels:
ollo4d processes your personal data for the following specific and legitimate purposes:
ollo4d processes your personal data on one or more of the following legal bases, depending on the nature of the processing activity:
ollo4d does not sell, rent, or trade your personal data. We may share your data with carefully selected third parties only in the following circumstances and for the following purposes:
The ollo4d Platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure user experience. Cookies are small text files stored on your device by your browser when you visit our Platform.
We use the following categories of cookies:
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary or security cookies may affect your ability to use certain features of the Platform.
ollo4d retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention principles apply:
Upon the expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised in accordance with our internal data destruction procedures.
ollo4d has implemented a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Whilst we employ industry-standard security practices, no data transmission over the internet or storage system can be guaranteed to be 100% secure. You are also responsible for maintaining the security of your own Account by using a strong, unique password and enabling any available two-factor authentication features. If you suspect any unauthorised access to your Account, please contact our support team immediately.
As a data subject, you have the following rights in respect of your personal data held by ollo4d. To exercise any of these rights, please contact our Data Privacy team using the details set out in the Contact Us section of this Policy.
The ollo4d Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or store personal data relating to persons under the age of 21. Age verification is a mandatory step in the KYC process, and all Members are required to provide satisfactory proof of age before they may withdraw funds from the Platform.
If ollo4d becomes aware — through its own monitoring, KYC processes, or a third-party report — that a person under the age of 21 has registered an Account or provided personal data on the Platform, we will immediately suspend the Account, delete all associated personal data to the extent permitted by law, and return any deposited funds to their source.
If you are a parent or guardian and have reason to believe that your minor child has submitted personal data to ollo4d, please contact us immediately using the details in the Contact Us section. We will prioritise the investigation and resolution of all such reports.
In order to deliver its services, ollo4d may engage technology and service providers whose systems are operated from locations outside of Malaysia. In the event that your personal data is transferred to, stored in, or processed in a jurisdiction outside Malaysia, ollo4d will implement appropriate safeguards to ensure that your data receives a standard of protection equivalent to that applicable in Malaysia.
Such safeguards may include contractual clauses requiring recipient entities to process personal data in accordance with applicable data protection standards, as well as technical measures such as encryption to protect data in transit and at rest.
We will not transfer your personal data to any jurisdiction where we are unable to ensure an adequate level of protection for that data. Where required by applicable law, we will seek your explicit consent before carrying out any international transfer of your personal data.
ollo4d reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates in applicable law, regulatory guidance, changes to our data processing activities, or improvements to our privacy practices.
We will provide notice of material changes to this Policy by publishing an updated version on this page and, where appropriate, by notifying you directly via your registered email address. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
Your continued use of the ollo4d Platform following the publication of any amended Policy constitutes your acceptance of those changes. If you do not agree with any amendment to this Policy, you should discontinue your use of the Platform and may close your Account by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by ollo4d, please contact our Data Privacy team through the following channels:
Our support team is on hand 24/7 in English, Bahasa Melayu, and Mandarin Chinese to help with any privacy-related questions or data requests. We are committed to being transparent with every Malaysian Member on our platform.
ollo4d is strictly for players aged 21 and above. Please gamble responsibly.